Terms & Conditions



Tour orders: A $250 per person NON-REFUNDABLE deposit is required at the time of booking. The final balance is due 60 days prior to the scheduled game date.

Ticket and/or tailgate orders: Payment is due in full at time of order. ALL sales are final!

Credit card orders must have EXACT MATCH of cardholder name and billing address. Payment may be made by credit card (Visa, Master Card, Discover or American Express), personal check, certified check or money order. Personal checks will not be accepted within 10 days of scheduled game date. Payment terms may be negotiated upon request.

Additional Fees

All orders will be assessed a $5 mobile delivery fee. NO additional fees are added. By law, a 5.5% Wisconsin Sales Tax is added to all home game orders. No sales tax is charged to road game orders or special events hosted outside of Wisconsin. If you choose to have tailgate or parking passes shipped, an additional $35 (Domestic) or $50 (International) FedEx charge will be added.

Documents - Home Games

Confirmations will be sent at the time of booking. Game tickets will be transferred via Ticketmaster and tailgate passes will be transferred via Ticket Star within 5 business days of ordering.  All other documents will be emailed to you.

Documents - Road Game Packages

Confirmations will be sent at the time of booking. Finalized road game packages will be sent out 2 weeks prior to each respective game. Depending on the team, some ticktes will not be available until 48 hours prior to kickoff.


All cancellation requests must be received in writing. It is our policy that ALL SALES ARE FINAL. In certain circumstances, at our discretion, we may be able to provide a partial refund or credit based on the reason for cancellation, timing of the cancellation and the resale value of the products and services ordered.


For security reasons, ALL orders will be emailed to the email address entered at the time of ordering.

Hotel Packages

If available, the names of all hotel guests are required at the time of booking. To facilitate check-in at the hotel, all names should be provided a minimum of 14 days prior to game date. Requests for adjoining rooms and other preferences will be forwarded to the hotels in the order received. Most requests will be honored, but due to high occupancy levels they CANNOT BE GUARANTEED. Rooms with 1 person will receive 1 Queen or 1 Double bed. Rooms with 3 or 4 persons will receive 2 double beds. Rooms with 2 people will be provided with 1 Queen bed or 2 double beds per bedding request.

Order Changes

A revised confirmation will be issued for all non-name related order changes. This includes changes to number of people, hotel check-in and checkout dates, bedding requests, etc. The first change is free of charge. Subsequent changes may incur a $25 processing fee.

Schedule Changes

Starting Week 5, the NFL may shift the kickoff times of some games in an effort to highlight more prominent matchubps during prime time (NFL Flex Scheduling). For the 2023 season, flexible scheduling has been expanded to include Monday Night Football and Thursday Night Football, meaning that a game originally scheduled for Sunday could be played on Monday night or Thursday night, or vice versa.

We cannot be responsible or issue refunds for these changes, or any other time, date or venue changes which are out of our control. If the game is cancelled, we will issue a full credit (towards a future purchase) for all refundable components of the package.



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